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[images/commerce-synergy-blue.tem/include_leftcol.htm] Premium Level Support

With Premium level of support, your program will have access to the following:

  • Unlimited email/Fax

  • Login support by HSU Techs

  • Unlimited telephone access to HSFIS Dispatch Center 

  • Unlimited telephone access to HSFIS Technical Service Center

  • Direct telephone access to HSFIS Technical reps

  • Unlimited telephone consultation

  • 24/7 emergencies

  • Unlimited designated callers

  • Unlimited Crystal report& HSFIS report development

  • 10% discount on on-site training

  • Assigned technical representative

  • Toll free 800 number for technical support

  • annual upgrade release, patches

  • limited access to support site

  • 20% discount on training

  • Unlimited access to web-support

  • One 3-day onsite consultation*

  • *Travel expenses are not included.

 

 

 
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