Course Length: 12 hour/s (2 days)

Course Cost: $375.00 member

                     $425.00 non-member  

Course Number: FS168

Course Description: This course is designed to ground you in the essentials of communicating with families.  During this training you will learn about: Understanding Head Start Communication - You will learn about the keys to effective communication such as positive approaches and speaking and listening in a ways that is considerate of listener., Speaking and Listening Effectively - You will learn how to convey respect and techniques for moving conversations along. Using Plain Language writings - You will learn practical skills for making written communication more successful.

Prerequisite: None

Learning Objectives: Upon completion, you will be able to:

· Understand the role communication plays in creating and maintaining positive relationships

· Identify factors that enhance the appeal of messages

· Recognize that every communication is an opportunity to reinforce Head Start’s mission of valuing parents

Target Audience: This course is designed for family workers, health workers, education workers, parent involvement workers, administrative staff, managers, program area managers, directors, coordinators or anyone working with parents in a supportive nature.