Advanced
annual support contract is designed for those agencies serving 2001
or more HS children.
This
level is for large program with
a vast amount of data to manage over several computer system.
It is designed especially for
those agencies that use networked system and terminal services.
With
this contract, HSU Technical team will work with your
program by logging into your systems directly to take care of
technical issues. This type of contract can also be broken into
four different types of support levels to
allow agencies the choice to choose
the level that best meets their program
need.
Here's what included in each level:
Entry
Level ...$2995 per year
Unlimited
email/Fax
50%
discount on annual
upgrade release
Free
tools, updated reports and patches
limited
access to support site
20%
discount on training
Primary
Level ...$3995 per year
Unlimited
email/Fax
Login
support by HSU Techs
50%
discount on annual
upgrade release
Free
tools, updated reports and patches
limited
access to support site
20%
discount on training
Enhanced
Level ...$4995 per year
Unlimited
email/Fax
Login
support by HSU Techs
Unlimited
telephone access to HSFIS
Dispatch Center
This
level is for large program with
a vast amount of data to manage over several computer system.
It is designed especially for
those agencies that use networked system and terminal services.
With
this contract, HSU Technical team will work with your
program by logging into your systems directly to take care of
technical issues. This type of contract can also be broken into
four different types of support levels to
allow agencies the choice to choose
the level that best meets their program
need. 
